Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using SMP("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our social media management platform, including all features, functionality, and services available through our website and applications.

2. Description of Service

SMPis a comprehensive social media management platform that provides:

  • Multi-platform social media account management
  • Content creation and scheduling tools
  • AI-powered content generation and optimization
  • Analytics and performance tracking
  • File upload and sharing capabilities
  • Team collaboration features
  • Automated posting and campaign management

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized use
  • You must be at least 13 years old to create an account
  • You may not share your account credentials with others

3.3 Social Media Integration

Our Service integrates with various social media platforms through OAuth authentication. By connecting your social media accounts, you authorize us to access and manage your content in accordance with these Terms.

4. Acceptable Use Policy

4.1 Prohibited Activities

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Post spam, malware, or harmful content
  • Harass, abuse, or harm others
  • Attempt to gain unauthorized access to our systems
  • Interfere with the Service's operation
  • Use the Service for illegal or fraudulent purposes

4.2 Content Guidelines

You are responsible for all content you create, post, or share through our Service. Content must comply with:

  • Applicable laws and regulations
  • Social media platform terms of service
  • Our community guidelines
  • Respect for others' rights and privacy

5. AI Features and Content Generation

5.1 AI-Generated Content

Our Service includes AI-powered features for content generation, hashtag suggestions, and optimization. You acknowledge that:

  • AI-generated content is provided as suggestions only
  • You remain responsible for reviewing and approving all content
  • AI features may not always be accurate or appropriate
  • You should not rely solely on AI-generated content

5.2 Content Ownership

You retain ownership of your original content. AI-generated suggestions are provided to enhance your content but do not transfer ownership to us.

6. File Upload and Sharing

6.1 File Uploads

You may upload files to our Service for use in your social media content. You agree to:

  • Only upload files you have the right to use
  • Comply with file size and type restrictions
  • Not upload malicious or harmful files
  • Respect copyright and intellectual property rights

6.2 File Sharing

Our Service allows you to share files with others. You are responsible for:

  • Setting appropriate sharing permissions
  • Ensuring shared content is appropriate
  • Managing access to your shared files
  • Complying with privacy and security requirements

7. Subscription and Payment

7.1 Subscription Plans

We offer various subscription plans with different features and limits. Subscription fees are billed in advance and are non-refundable except as required by law.

7.2 Payment Terms

  • All fees are exclusive of applicable taxes
  • Payment is due immediately upon subscription
  • Failed payments may result in service suspension
  • Price changes will be communicated in advance

7.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months.

8. Intellectual Property

8.1 Our Rights

The Service and its original content, features, and functionality are owned by SMPand are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Your Rights

You retain ownership of your content. By using our Service, you grant us a limited license to use your content solely for the purpose of providing our services.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted availability. We may temporarily suspend the Service for maintenance, updates, or other reasons. We will provide reasonable notice when possible.

11. Limitation of Liability

To the maximum extent permitted by law, SMPshall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

12. Indemnification

You agree to indemnify and hold harmless SMPfrom any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: privacy@teckvini.com
Address: Teckvini Solutions Private Limited
Website: https://smp.teckvini.com