Privacy Policy

1. Introduction

Welcome to SMP("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Name, email address, and contact information
• Social media account credentials (via OAuth)
• Profile information and preferences
• Payment and billing information

2.2 Usage Information

• Social media posts and content you create
• Analytics and engagement data
• AI-generated content and suggestions
• Platform usage patterns and preferences

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system and platform
• Usage logs and analytics data

3. How We Use Your Information

• Provide and maintain our social media management services
• Process and schedule your social media posts
• Generate AI-powered content and hashtag suggestions
• Analyze engagement and provide analytics
• Improve our services and develop new features
• Send notifications and updates about your account
• Process payments and manage billing
• Comply with legal obligations and enforce our terms

4. AI and Content Processing

Our platform uses artificial intelligence to enhance your social media experience:

• Content generation and optimization suggestions
• Hashtag recommendations based on trending topics
• Best posting time analysis
• Sentiment analysis of your content
• Performance predictions and insights

AI processing is performed securely and in accordance with our data protection standards.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With social media platforms to post your content (via OAuth)
• With service providers who assist in our operations
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure OAuth authentication with social media platforms
• Regular security audits and updates
• Access controls and authentication requirements
• Backup and disaster recovery procedures

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Control AI processing preferences
• Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Authentication and session management
• Analytics and performance monitoring
• Personalization and preferences
• Security and fraud prevention

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: